Privacy Policy

Effective Date: 2026

At The Darwin Collectives, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data.

What We Collect:

• Personal details (name, email, phone number)
• Booking history and preferences
• Payment and transaction data (if applicable)

How We Use Your Information:

• To manage bookings and provide services
• To improve user experience and offer personalized recommendations
• For marketing (only if you opt-in)

Terms & Conditions

By using The Darwin Collectives website and app, you agree to the following:

• Bookings & Cancellations: Appointments must be canceled at least 24 hours in advance. Late cancellations may incur a fee.
• Payments: Services can be paid via card, EFT, or in cash at our branches.
• Liability: We are not responsible for personal belongings left at our premises.
• User Conduct: Any abusive behavior toward staff or customers will not be tolerated.
• Discount applies only to listed services.
• All other salon services charged at normal prices.
• Not valid with other promotions or vouchers.
• Management reserves the right to amend offers without notice.